These Instructor Terms were last update on May 8, 2024.
When
you sign up to become an instructor on the qLearnify platform, you agree to
abide by these Instructor Terms ("Terms"). These Terms cover
details about the aspects of the qLearnify platform relevant to instructors and
are incorporated by reference into our Terms
of Use, the
general terms that govern your use of our Services. Any capitalized terms that
aren't defined in these Terms are defined as specified in the Terms of Use.
As an instructor, you are contracting directly with qLearnify, regardless of whether another qLearnify subsidiary facilitates payments to you.
1. Instructor Obligations
As
an instructor, you are responsible for all content that you post, including
lectures, quizzes, coding exercises, practice tests, assignments, resources,
answers, course landing page content, labs, assessments, and announcements
("Submitted Content").
You
represent and warrant that:
- you
will provide and maintain accurate account information;
- you
own or have the necessary licenses, rights, consents, permissions, and
authority to authorize qLearnify to use your Submitted Content as
specified in these Terms and the Terms of Use;
- your
Submitted Content will not infringe or misappropriate any third party's
intellectual property rights;
- you
have the required qualifications, credentials, and expertise (including
education, training, knowledge, and skill sets) to teach and offer the
services that you offer through your Submitted Content and use of the
Services; and
- you
will ensure a quality of service that corresponds with the standards of
your industry and instruction services in general.
You
warrant that you will not:
- post
or provide any inappropriate, offensive, racist, hateful, sexist,
pornographic, false, misleading, incorrect, infringing, defamatory or
libelous content or information;
- post
or transmit any unsolicited or unauthorized advertising, promotional
materials, junk mail, spam, or any other form of solicitation (commercial
or otherwise) through the Services or to any user;
- use
the Services for business other than providing tutoring, teaching, and
instructional services to students;
- engage
in any activity that would require us to obtain licenses from or pay
royalties to any third party, including the need to pay royalties for the
public performance of a musical work or sound recording;
- frame
or embed the Services (such as to embed a free version of a course) or
otherwise circumvent the Services;
- impersonate
another person or gain unauthorized access to another person's account;
- interfere
with or otherwise prevent other instructors from providing their services
or content; or
- abuse
qLearnify resources, including support services.
2. License to qLearnify
You grant qLearnify the rights
detailed in the Terms of Use to offer, market, and otherwise
exploit your Submitted Content. This includes the right to add captions or
otherwise modify Submitted Content to ensure accessibility. You also authorize qLearnify
to sublicense these rights to your Submitted Content to third parties,
including to students directly and through third parties such as resellers,
distributors, affiliate sites, deal sites, and paid advertising on third-party
platforms.
Unless otherwise agreed (including
within our Promotions Policy), you have the right to remove all
or any portion of your Submitted Content from the Services at any time. Except
as otherwise agreed, qLearnify's right to sublicense the rights in this section
will terminate with respect to new users 60 days after the Submitted Content's
removal. However, (1) rights given to students before the Submitted Content's
removal will continue in accordance with the terms of those licenses (including
any grants of 1.5 years access) and (2) qLearnify's right to use such Submitted
Content for marketing purposes shall survive termination.
We may record and use all or any
part of your Submitted Content for quality control and for delivering,
marketing, promoting, demonstrating, or operating the Services. You grant qLearnify
permission to use your name, likeness, voice, and image in connection with
offering, delivering, marketing, promoting, demonstrating, and selling the
Services, your Submitted Content, or qLearnify's content, and you waive any
rights of privacy, publicity, or other rights of a similar nature, to the
extent permissible under applicable law.
3. Trust & Safety
3.1
Trust & Safety Policies
You agree to abide by qLearnify's
Trust & Safety policies, Restricted Topics policy, and other content quality
standards or policies prescribed by qLearnify from time to time. You should
check these policies periodically to ensure that you comply with any updates to
them. You understand that your use of the Services is subject to qLearnify's
approval, which we may grant or deny at our sole discretion.
We reserve the right to
remove content, suspend payouts, and/or ban instructors for any reason at any
time, without prior notice, including in cases where:
·
an
instructor or content does not comply with our policies or legal terms
(including the Terms of Use);
·
content
falls below our quality standards or has a negative impact on the student
experience;
·
an
instructor engages in behavior that might reflect unfavorably on qLearnify or
bring qLearnify into public disrepute, contempt, scandal, or ridicule;
·
an
instructor engages the services of a marketer or other business partner who
violates qLearnify's policies;
·
an
instructor uses the Services in a way that constitutes unfair competition, such
as promotion of their off-site business in a way that violates qLearnify's
policies; or
·
as
determined by qLearnify in its sole discretion.
.
3.2 Relationship to Other Users
Instructors don't have
a direct contractual relationship with students, so the only information you'll
receive about students is what is provided to you through the Services. You
agree that you will not use the data you receive for any purpose other than
providing your services to those students on the qLearnify platform, and that
you won't solicit additional personal data or store students' personal data
outside the qLearnify platform. You agree to indemnify qLearnify against any
claims arising from your use of students' personal data.
3.3 Relationship to Other Users
Instructors don't have
a direct contractual relationship with students, so the only information you'll
receive about students is what is provided to you through the Services. You
agree that you will not use the data you receive for any purpose other than
providing your services to those students on the qLearnify platform, and that
you won't solicit additional personal data or store students' personal data
outside the qLearnify platform. You agree to indemnify qLearnify against any
claims arising from your use of students' personal data.
4. Pricing
4.1
Price Setting
When creating Submitted
Content available for purchase on qLearnify, you will be prompted to select a
base price ("Base Price") for your Submitted Content but
prices of a course shouldn’t be less then 150 TK or $1.5. Alternatively, you
may choose to offer your Submitted Content for free. As an instructor, you will
also be given the opportunity to participate in certain promotional programs
under the terms of our Promotions
Policy
("Promotional Programs").
You will be able to
change your course price later if needed. If qLearnify need to increase or
decrease course price, they will manage it for certain promotional programs
under the terms of our Promotions
Policy
("Promotional Programs").
4.2 Promotional Programs
qLearnify offers
several optional marketing programs (Promotional Programs), as detailed in our
Promotions Policy. These programs can help increase your revenue potential on qLearnify
by finding the optimal price point for your Submitted Content and offering them
through subscriptions collections.
There is no up-front
cost to participate in these programs, and you cannot modify your participation
status at any time.
5.1 Revenue Share
When
a student purchases your Submitted Content, we calculate the gross amount of
the sale as the amount actually received by qLearnify from the student ("Gross
Amount"). From this, we subtract any Transaction Taxes, any mobile
platform fees applied to mobile provider checkout sales, a 3% service and
processing fee for any non-mobile provider checkout sales, and any amounts paid
to third parties in connection with the Promotional Programs to calculate the
net amount of the sale ("Net Amount").
If you have not opted
into any of qLearnify's optional Promotional Programs, and except for sales
through instructor-generated coupon codes or course referral links as described
below, your revenue share will be 42% of the Net Amount less any
applicable deductions, such as student refunds. If we change this payment rate,
we will provide you 30 days’ notice using prominent means, such as via email or
by posting a notice through our Services.
If you opt into any of
the Promotional Programs, the relevant revenue share may be different and will
be as specified in the Promotions
Policy.
5.2
Instructor Coupons and Course Referral Links
qLearnify offers
several optional marketing programs (Promotional Programs), as detailed in our
Promotions Policy. These programs can help increase your revenue potential on qLearnify
by finding the optimal price point for your Submitted Content and offering them
through subscriptions collections.
There is no up-front
cost to participate in these programs, and you cannot modify your participation
status at any time.
Where a student enrolls
through your referral link, your revenue share will be 70% of the Net
Amount less any applicable deductions, such as student refunds.
5.3
Receiving Payments
For us to pay you in a
timely manner, you must own a bKash, Nagad, Rocket, Direct Bank Account [Your
bank account should be supported by “Bangladesh Electronic Funds Transfer
Network (BEFTN)” or “National Payment Switch Bangladesh (NPSB)”]. You must also
provide any identifying information for payment of amounts due. You understand
and agree that you are ultimately responsible for any taxes on your income.
As an instructor, you
are responsible for determining whether you are eligible to be paid by qLearnify.
We reserve the right not to pay out funds in the event of identified fraud,
violations of intellectual property rights, or other violations of the law.
If we cannot settle
funds into your payment account after the period of time set forth by your
state, country, or other government authority in its unclaimed property laws,
we may process the funds due to you in accordance with our legal obligations,
including by submitting those funds to the appropriate government authority as
required by law.
5.4
Refunds
You acknowledge and
agree that students have the right to receive a refund, as detailed in the Terms
of Use.
Instructors will not receive any revenue from transactions for which a refund
has been granted under the Terms of Use.
If a student asks for a
refund after we have paid the relevant instructor payment, we reserve the right
to either (1) deduct the amount of the refund from the next payment sent to the
instructor or (2) where no further payments are due to the instructor or the
payments are insufficient to cover the refunded amounts, require the instructor
to refund any amounts refunded to students for the instructor's Submitted
Content.
6. Trademarks
While you are a
published instructor and subject to the requirements below, you may use our
trademarks where we authorize you to do so.
You must:
·
only
use the images of our trademarks that we make available to you, as detailed in
any guidelines we may publish;
·
only
use our trademarks in connection with the promotion and sale of your Submitted
Content available on qLearnify or your participation on qLearnify; and
·
immediately
comply if we request that you discontinue use.
You must not:
·
use
our trademarks in a misleading or disparaging way;
·
use
our trademarks in a way that implies that we endorse, sponsor, or approve of
your Submitted Content or services; or
·
use
our trademarks in a way that violates applicable law or in connection with an
obscene, indecent, or unlawful topic or material.
7. Deleting Your Account
Instructions on how to
delete your instructor account are available here.
We'll use commercially reasonable efforts to make any remaining scheduled
payments that are owed to you before deleting your account. You understand that
if students have previously enrolled in your Submitted Content, your name and
that Submitted Content may remain accessible to those students after your
account is deleted. If you need help or encounter difficulty deleting your
account, you can contact us via our Support
Center.
8. Miscellaneous Legal Terms
8.1
Updating These Terms
From time to time, we may update
these Terms to clarify our practices or to reflect new or different practices
(such as when we add new features), and qLearnify reserves the right in its
sole discretion to modify and/or make changes to these Terms at any time. If we
make any material change, we will notify you using prominent means such as by
email notice sent to the email address specified in your account or by posting
a notice through our Services. Modifications will become effective on the day
they are posted unless stated otherwise.
Your continued use of our Services
after changes become effective shall mean that you accept those changes. Any
revised Terms shall supersede all previous Terms.
8.2
Translations
Any version of these Terms in a
language other than English is provided for convenience and you understand and
agree that the English language will control if there is any conflict.
8.3
Relationship Between Us
You and we agree that no joint
venture, partnership, employment, contractor, or agency relationship exists
between us.
8.4
Relationship Between Us
You and we agree that no joint
venture, partnership, employment, contractor, or agency relationship exists
between us.
9. Instructor Identity Verification
To maintain the integrity of our
learning community, all instructors must verify their identity before they can
publish a course on the marketplace.
When instructors are required to
verify their identity
If you have not yet verified your
identity with qLearnify, you will be prompted to complete instructor
verification when you're ready to submit a new course for review.
Information instructors may need to
provide during the verification process
During the verification process,
instructors will see some or all of the following prompts:
- Request
to confirm ownership rights to the course content
- Request
to provide information regarding their current place of residence
- Request
to provide identity documents such as a national ID or passport
Please note: the information required will vary depending on the instructor’s country of residence and/or activity patterns within the account.
The email that is sent confirming your account has been verified, will be sent to the email address that is registered with your qLearnify account. Generally, the confirmation process takes 2 -3 business days.
If you are having trouble completing the verification for your account, please reach out to info@ceta.com.bd with any questions you may have.
10. How to Contact Us
The best way to get in touch with us is to contact our Support Team. We'd love to hear your questions, concerns, and feedback about our Services.